Frequently Asked Questions

Everything you need to know about shopping with COMME des GARÇONS Melbourne.

Are all items sold on your site authentic?

Yes, COMME des GARÇONS Melbourne is an authorized retailer. All products, including PLAY, SHIRT, and Homme Plus collections, are 100% authentic and sourced directly from the fashion house.

What are your shipping options within Australia?

We offer standard and express shipping via Australia Post. Orders over $500 AUD qualify for complimentary express shipping. Delivery times typically range from 1-3 business days for metro areas.

Can I return a product if it doesn't fit?

We accept returns on full-priced items within 14 days of delivery, provided they are in original condition with all tags attached. Please note that for hygiene reasons, fragrances and underwear cannot be returned.

How do I determine my size in COMME des GARÇONS?

Many of our collections follow Japanese sizing, which can run smaller than Australian or European standards. We provide specific size charts on each product page to help you find your perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay and Google Pay. We also offer Afterpay for flexible interest-free installments.

Do you offer international shipping?

Currently, our online store services customers within Australia and New Zealand. For other international inquiries, please contact our Melbourne flagship boutique directly.